If you have any reason or suggestion that you are not satisfied with the order, please contact our customer service at support@emmiol.com within 30 days after receiving the product to request a return. Our customer service team will provide you with our return address. And all return shipping fees are at customers' own expense. Our customer service will always provide the best service for our customers.Note: Due to external factors such as equipment and screen brightness, the product image will be different from the actual product.
For returned items or items for exchange, we will need 3-6 business days upon receiving your item(s) to process the solution.
After this time, the refund time-frame is as below:
Paypal account refunds: Up to 48 hours
Credit card refunds: Between 7-14 business days
Wallet refunds: Up to 24 hours.
Please feel free to email us at support@emmiol.com anytime, emmiol is at your service!
CALL US +(1)-833-9103-100 English service only
Be sure to contact our customer service before returning the goods, do not return the goods privately!
Please call us during our office hours from mon-fri 00:00-03:30 and 19:30--24:00 (american est)
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason. No restocking fee to be charged to the consumers for the return of a product.